Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.0
Location
9.5
Service
9.0
Dining
7.3
Guest reviews
8.2/10
based on 5 reviews
2.5/5
based on 655 reviews
6.2
6.2/10 based on 2057 reviews
#28 of 30 hotels in Luton based on Tripadvisor
Natasha
United Kingdom,
February
2024
8.2/10
The hotel has a convenient location right next to Luton train station and very close to the airport. The rooms are comfortable with modern amenities. The service, especially from Denisa at reception, is exceptional. However, the dining options are limited, and there could be more variety. Overall, a good value for money stay.
Rooms
8.0
The rooms are comfortable with modern amenities.
Service
9.0
The service, especially from Denisa at reception, is exceptional.
Location
9.0
The hotel is conveniently located right next to Luton train station and very close to the airport.
Dining
7.0
The dining options are limited, could use more variety.
Facilities
The hotel offers modern facilities for a comfortable stay.
William
United Kingdom,
February
2024
8.2/10
The hotel is conveniently located right next to Luton train station, making it an ideal spot for travelers. The rooms are cozy but have small windows that can't be opened, which may feel a bit cramped. The service, especially from receptionist Denisa, is exceptional, showing true dedication. However, the dining options, although featuring homemade pastries, could be more varied. Overall, it's a practical choice near the train station and airport, offering good value for money.
Rooms
8.0
The rooms are comfortable, although the small window that can't be opened may be a drawback.
Service
9.0
The service, particularly from Denisa at reception, is outstanding, making guests feel welcomed.
Location
9.0
The hotel's location right next to Luton train station is highly convenient for travelers.
Dining
7.0
The dining experience offers homemade pastries but could benefit from more variety in the menu.
Facilities
The facilities are sufficient for a comfortable stay, meeting basic needs.
Jeff
United States,
November
2023
8.4/10
I had a great stay at the hotel! The location is top-notch, right next to Luton train station and in the town center, making it super convenient. The rooms were cozy, with air conditioning, a small window, and a nice shower. The service was exceptional, especially thanks to the receptionist Denisa. The dining options were satisfactory, offering delightful chopped salads. Overall, a good value for money choice with easy access to the airport for early flights.
Rooms
8.0
The rooms were comfortable and equipped with air conditioning and a shower.
Service
9.0
I want the management to know that Denisa at the reception is a true gem! The housekeeping service was also excellent.
Location
10.0
The hotel's location is fantastic, being right next to Luton train station and near the town center. It's so convenient, especially for early flights.
Dining
7.0
The dining experience was satisfactory, especially the chopped salads.
Facilities
8.0
The hotel provides all the necessary facilities for a comfortable stay.
Frances
United Kingdom,
June
2023
8.4/10
I had a pleasant stay at this hotel. The rooms were comfortable and clean, the staff provided exceptional service, and the location was convenient. However, the dining options were limited, and the lack of facilities was a drawback.
Rooms
8.0
The rooms were cozy and tidy, although the small window couldn't be opened.
Service
9.0
I must highlight the superb service provided by Denisa at the reception. The housekeeping was also top-notch.
Location
10.0
The hotel's location was superb, being right next to Luton train station and close to the town center and shopping areas.
Dining
8.0
The dining experience was satisfying, especially with the great steaks offered.
Facilities
7.0
The hotel lacked some facilities but made up for it with its excellent service and location.
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